Decotech Privacy Policy
Introduction
This Privacy Policy outlines Decotech ("we", "our" or "the Company") practices with respect to information collected from users who access our website at [www.decotech.com.au] ("Site"), or otherwise share personal information with us (collectively: "Users").
Grounds for Data Collection
We process your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") for the purpose of providing you with our services, to protect our legitimate interests, and to comply with legal and financial regulatory obligations.
When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
What Information We Collect
We collect two types of information from Users:
- Non-Personal Information
Unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. This may include:
- Aggregated usage information and technical details transmitted by your device (e.g., browser type, operating system, device type, language preference, access time, pages viewed, online browsing actions).
- This information is collected to enhance the functionality and user experience of our Site.
- Personal Information
Individually identifiable information, namely information that identifies an individual or may reasonably identify an individual. Such information includes:
- Device Information: IP address, geolocation data, unique device identifiers (e.g., MAC address, UUID).
- Registration/Contact Information: Full name, phone number, email address, physical address, and other details voluntarily provided by you when submitting an enquiry or requesting a quote.
- Payment Information: Where relevant, billing details when you purchase services from us.
How Do We Receive Information About You?
We receive your Personal Information from various sources:
- When you voluntarily provide details to register interest, submit an enquiry, or request a quote.
- When you use our Site in connection with your use of our services.
- From third-party providers, such as analytics vendors or payment processors.
How We Use the Information
We may use the information for the following:
- To provide and operate our services.
- To communicate with you, including responding to enquiries and providing project updates.
- To send you updates about new services and promotions (only if you opt-in).
- To improve and customise our Site and services through data analytics.
- For security, fraud prevention, and compliance with legal obligations.
Disclosure of Information
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
We may disclose information to:
- Trusted contractors and suppliers who assist in providing our renovation services.
- Third-party service providers such as website hosting, analytics, and payment processors.
- Regulatory authorities or legal bodies if required to comply with applicable law.
User Rights
You may request to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal obligations).
- Opt-out of receiving marketing communications.
Retention
We retain personal information for as long as necessary to provide our services, and as required to comply with legal obligations, resolve disputes, and enforce our policies. When no longer needed, we securely delete or anonymise the data.
Cookies & Analytics
Our Site uses cookies and similar technologies (e.g., Google Analytics) to enhance performance, user experience, and marketing.
- Session cookies: Temporary and deleted once your browser is closed.
- Persistent cookies: Stored for a set period to remember preferences and repeat visits.
- Third-party cookies: Set by analytics and advertising partners.
You may disable cookies in your browser, but some features of our Site may not function properly.
How We Safeguard Your Information
We implement industry-standard security measures to protect your information from unauthorised access, disclosure, or misuse. While we take reasonable steps to secure your data, we cannot guarantee absolute security.
Marketing
We may use your Personal Information (name, email, phone number) to provide you with promotional materials about our services, if you consented. You can unsubscribe at any time.
Minors
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised "Last Modified" date.
How to Contact Us
If you have any questions about this Privacy Policy or the information we collect, please contact us at:
Decotech Renovations
📍 NSW, Australia
📧
info@decotech.com.au
📞 0468405686